Cookie Policy

Last Updated: November 2024

This Cookie Policy explains how Joker Card Balance Canada uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences and settings, making your next visit easier and the website more useful to you.

2. Why We Use Cookies

We use cookies and similar technologies to:

• Ensure our website functions properly
• Remember your preferences and settings
• Understand how visitors use our website
• Improve website performance and user experience
• Analyze website traffic and trends
• Provide relevant content and information

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Examples:

• Session cookies that maintain your connection to the website
• Security cookies that help protect against fraud
• Load balancing cookies that distribute traffic across servers

3.2 Analytical/Performance Cookies

These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works by understanding which pages are most visited and which features are most useful.

Examples:

• Google Analytics cookies that track page views and user behavior
• Cookies that measure website loading times
• Cookies that identify technical issues

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

• Cookies that remember your language preference
• Cookies that remember your location (region/province)
• Cookies that save your form inputs

3.4 Targeting/Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Note: We may use advertising cookies if we run advertising campaigns. These cookies help us understand the effectiveness of our advertising.

4. Third-Party Cookies

Some cookies on our website are placed by third-party services. We may use the following third-party services that set cookies:

• Google Analytics: To analyze website usage and improve our content
• Google Ads: To measure advertising effectiveness and show relevant ads
• Social Media Platforms: If we include social media features or sharing buttons

These third parties have their own privacy and cookie policies, and we have no control over their cookies. We recommend reviewing their policies directly.

5. How Long Do Cookies Last?

The duration of cookies varies:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them manually. These can last from a few days to several years depending on their purpose

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete existing cookies
• Block all cookies or specific cookies
• Set your browser to notify you when cookies are being set

6.2 How to Manage Cookies in Common Browsers

Google Chrome:

1. Click the three dots menu > Settings
2. Click "Privacy and security"
3. Click "Cookies and other site data"
4. Choose your preferred cookie settings

Mozilla Firefox:

1. Click the menu button > Settings
2. Select "Privacy & Security"
3. Under "Cookies and Site Data," adjust your settings

Safari:

1. Go to Safari > Preferences
2. Click the "Privacy" tab
3. Choose your cookie blocking preferences

Microsoft Edge:

1. Click the three dots menu > Settings
2. Click "Cookies and site permissions"
3. Click "Cookies and site data"
4. Adjust your cookie settings

6.3 Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience on our website:

• Some features may not work properly
• Your preferences may not be saved
• You may need to re-enter information on each visit
• Website performance may be affected

7. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to Do Not Track signals, and our website does not currently respond to these signals.

8. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings to refuse cookies or stop using our website.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this Cookie Policy periodically.

10. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

To learn more about cookies in general, you may visit:

• AllAboutCookies.org
• Your browser's help documentation
• The Office of the Privacy Commissioner of Canada

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us through our contact page.